ThinkPad 510Cs

Compiled from a hardware survey and IBM's product records. A dash means no source records the value.

IBM's table pairs a symbol for each indicator with its meaning. The symbols are drawn on PDF page 280 of the Hardware Maintenance Manual, Volume 1; in the manual's order, the indicators show:

• Battery needs charging
• Battery is charging
• Computer is powered-on
• Computer is in suspend mode
• Hard disk drive is active
• Diskette drive is active
• Keyboard is in Num Lock mode
• Keyboard is in Caps Lock mode
• Keyboard is in Scroll Lock mode

Start here. IBM's entry procedure for the ThinkPad 510: run the Power-On Self Test or the Advanced Diagnostics, then use the symptom table at the end to pick the next procedure.

1. Power-off the computer and all external devices.
2. Check all cables and power cords for correct connection.

3. If you are going to run the advanced diagnostics from the diskette drive; insert the Advanced Diagnostics diskette into the diskette drive, then continue with step 4.

   If you are going to run advanced diagnostics from the hard disk drive, go to step 6.

4. Power-on all external devices.

5. Power-on the computer and check for one short beep at the end of POST with a clear and readable diagnostics menu displayed.

   If you did not get the correct responses, go to Symptom-to-FRU Index.

   If you received the correct responses, go to step 12.

6. Power-on all external devices.

7. Power-on the computer and check for one short beep at the end of POST with a clear and readable diagnostics menu displayed. If you did not get the correct responses, go to Symptom-to-FRU Index.

   Note: The following two steps are important because they prevent programs which might affect the diagnostic tests from being loaded into memory.

8. When the message Starting PC DOS appears, press F5.
9. When the DOS prompt appears, type cd c:\thinkpad\diags
10. Press Enter.
11. Type command
12. Press Enter to start the advanced diagnostics; then, continue with the next step.
13. Run the advanced diagnostics tests. For information on how to disable the password, see Power-On Password Override.
14. Find your symptom below, then go to the appropriate page. Otherwise, see Symptom-to-FRU Index, then go to Undetermined Problems.

Note: For information about diagnostics, error messages, passwords, and other tests and service checks, go to Related Service Procedures.

• If the TrackPoint II does not work, check the configuration. If the configuration of the TrackPoint II is set to Disabled or Off, change it to Enable or On.

  If the problem remains, continue.

  Note: TrackPoint II automatically compensates to adjust the pointer sensor. This causes the pointer to move slightly on the screen and then stop. Pointer movement might occur when a slight, steady pressure is applied to the TrackPoint II pointer when the computer is powered-on or running, or when exceeded temperature range requires re-adjustment.

• If the cursor floats or moves erratically, power-off and disconnect the mouse. Power-on the computer. If the problem goes away, replace the mouse. If the problem remains, replace the keyboard.

• For click button or pointing stick problems:

  1. Go to the Easy-Setup screen.
  2. Select an item with the pointing stick.
  3. Press either left or right click button.
  4. Verify that both buttons work correctly.

  If the pointing stick or the click button does not work, do the following.

  1. Reseat the keyboard cables.
  2. Replace the keyboard.
  3. Replace the interposer card (355x, 360x, 750x, 755x).
  4. Replace keyboard control card (720).
  5. Replace the system board.

The green LED on the PCMCIA test card lights when the PCMCIA test is running. If the LED does not go on, check that the card is installed correctly by reseating the card. (For the docking station, if it still does not light after reseating, try using another slot for the test.) If the LED still does not go on and the test fails, replace the FRU shown in the diagnostic error code.

If an adapter or device is missing from the Installed Devices list and you are able to add it to the list, do so and continue with the diagnostic tests.

If an adapter or device is missing from the installed devices list and you cannot add it to the list, you might have one of the following conditions:

• The diagnostic code for the missing device is not on your Advanced Diagnostics diskette.
• The missing device is a 3.5-Inch External Diskette Drive Adapter, or another unrecognizable adapter.
• The missing device is defective.
• The adapter or device is not an IBM product.

If the number of drives installed in the computer differs from the number shown in the installed devices list, an error can occur during the diagnostic tests. Restart the computer and correct the drive information in the Set Configuration menu before running the diagnostic tests.

To check the system power, do the following.

1. Power-off the computer.
2. Remove the battery from the computer.

3. Check the battery voltage. The voltage should be a minimum of 10.8 V dc.

   If the voltage is not correct, try recharging the battery pack.

   If the voltage is correct, continue with the next step to test the AC adapter voltage.

4. Unplug the AC adapter from the computer.

5. Measure the voltage at the points shown.

   

   V dc	+ Lead	− Lead
   +16.6	2	1

   If the voltage is not correct, replace the AC adapter.

   If the voltage is correct, go to Undetermined Problems.

Press Func+F3 to select Power Management setup (any time after the computer is powered-on).

The Advanced Diagnostics diskette contains diagnostic programs. The diskette is intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid computer responses.

To start advanced diagnostics from the Advanced Diagnostics diskette, do the following.

1. Insert the Advanced Diagnostics diskette into the diskette drive.
2. Power-on all external devices.
3. Power-on the computer. (The advanced diagnostics program will load from the diskette drive.)

To start advanced diagnostics from the hard disk drive, do the following.

1. Power-on all external devices.

2. Power-on the computer.

   Note: Some programs cause the diagnostic tests to give inaccurate results. The following steps prevent these programs from being loaded into memory while starting the advanced diagnostics.

3. When the message Starting PC DOS appears, press F5.
4. When the DOS prompt appears, type cd c:\thinkpad\diags
5. Press Enter.
6. Type command
7. Press Enter to start the advanced diagnostics program.

Accessing the Diagnostic Tests

To access diagnostic tests from the SELECT AN OPTION Menu, do the following.

1. Select 0 (SYSTEM CHECKOUT), then press Enter.
2. At the Installed Devices menu, press (Y), then press Enter.
3. The SYSTEM CHECKOUT menu is then displayed.
4. Select 0 or 1 from the SYSTEM CHECKOUT menu.
5. Select the device to be tested.

Each time you power-on the computer, the POST is initiated. The POST takes up to 15 seconds to complete, depending on the options installed.

The POST checks the following: system board, memory, display, keyboard, hard disk drive, parallel port, and serial port.

To start the POST, power-on the computer. You hear one short beep when the POST successfully ends.

If the POST cannot be completed successfully, an invalid configuration error message appears. If F1 is pressed, the system bypasses the error and attempts to complete POST. Press F1 to continue or Press F2 to go to Setup.

If the display problem occurs only when using an external display, use the following instructions to correct the problem.

If the screen is rolling, replace the display assembly. If that does not correct the problem, replace FRUs in the following order until the problem goes away:

1. Video card
2. Display adapter (any type)
3. System board
4. Bus adapter (if used)

If the screen is not rolling, run the display self-test as follows:

1. Power-off the computer and display.
2. Disconnect the display signal cable.
3. Power-on the display.
4. Set the contrast to its maximum position.
5. Set the brightness control to the center detent position.

Check for the following conditions:

• You should be able to vary the screen intensity by adjusting the contrast and brightness controls.

• The screen should be white or light gray, with a black margin (test margin) on the screen.

  Note: The location of the test margin varies with the type of display. The test margin might be on the top, bottom, or one or both sides.

If you do not see a test margin on the screen, replace the display. If there is a test margin on the screen, replace the system board.

On this page IBM's index continues in separate sections: Numeric Error Codes, Beep Symptoms, Miscellaneous Symptoms and Undetermined Problems.

The Symptom-to-FRU Index lists symptoms, errors, and the possible causes. The most likely cause is listed first. Use this index to help you decide which FRUs to have available when servicing the computer.

In the following error codes, X can be any number.

Note: For IBM devices not supported by the ThinkPad diagnostic code, refer to the manual for that device.

If you have not already done so, go to Power Systems Checkout and check the AC adapter and battery voltages.

If the AC adapter and battery voltages are correct and the problem remains, do the following.

1. Power-off the computer.
2. Remove or disconnect one of the following devices:
   • Any external device or cable
   • Any PCMCIA device
3. Power-on the computer.
4. If the symptom remains, repeat steps 1, 2, and 3 until you find the failing adapter or device.
5. If the problem remains, replace the Power Card.
6. If this does not solve the problem, replace the system board.

Hard disk drives normally contain tracks in excess of their stated capacity to allow for defective tracks. The user is notified by a diagnostic message when the defect limit has been reached and service is recommended.

The Advanced Diagnostics Format program is different from the operating system format program.

Before the customer can transfer information from the backup diskettes to the hard disk drive, the hard disk drive must be formatted using the operating system format program. Have the customer refer to the operating system manual for a description of the hard disk preparation commands.

After formatting the hard disk drive, copy the System files from the Advanced Diagnostics diskette to the hard disk drive.

Use the following steps to create an error log, run the diagnostic tests, and automatically record any error messages in an error log. This procedure is normally used to diagnose an intermittent problem.

Note: The errors must be logged to a diskette drive or to a printer. If recording errors on a diskette, use a copy of the Advanced Diagnostics diskette that is not write-protected. Do not run any diskette tests when logging to a diskette drive. Do not run a parallel port test when logging to a printer.

Creating the Error Log

1. Insert the Advanced Diagnostics diskette into the diskette drive.
2. Press 0 (SYSTEM CHECKOUT), then press Enter.
3. Depending on the options installed in the computer, questions about attached devices might appear on the display. Answer as required; then press Enter.
4. Press Y or N (IS THE LIST CORRECT (Y/N)?), then press Enter.
5. Press 2 (LOG UTILITIES), then press Enter.
6. Press 0 (START ERROR LOG), then press Enter.
7. Press 0 or 1 (LOG TO DISKETTE, OR PRINTER (0/1)?), then press Enter.
8. If you are logging to diskette, press A (ENTER THE DRIVE ID FOR ERROR LOG?), then press Enter.
9. Press 9 (END LOG UTILITIES), then press Enter.

Starting the Test

1. Press 1 (RUN TESTS MULTIPLE TIMES), then press Enter.
2. Select the device you suspect has a failure, then press Enter.
3. Select the number of times to run the test; then press Enter.
4. Press N (WAIT EACH TIME AN ERROR OCCURS (Y/N)?), then press Enter.

5. Follow any instructions on the display and select all available tests.

   Note: Do not press any keys during the keyboard test.

6. To end (RUN TEST CONTINUOUSLY), press and hold Ctrl; then press Pause. The computer completes testing and returns to the Installed Devices menu.

Displaying the Error Log

1. Depending on the options installed in the computer, questions about attached devices might appear on the display. Answer as required; then press Enter.
2. Press Y or N (IS THE LIST CORRECT (Y/N)?), then press Enter.
3. Press 2 (LOG UTILITIES), then press Enter.
4. Press 2 (DISPLAY LOG), then press Enter.
5. Press A (ENTER THE DRIVE ID FOR ERROR LOG?), then press Enter.
6. If no errors occurred, the Log Utilities menu appears. If errors are displayed, go to Symptom-to-FRU Index.

The exploded view and the bottom-cover screw chart that this procedure refers to are not reproduced on this page; they are on PDF pages 290–291 of the Hardware Maintenance Manual, Volume 1.

Follow the list below for the sequential removal of FRUs. See the illustration on ThinkPad 510 Exploded View for locations and identification of FRUs. The letters in parentheses in the list indicate screw types. See Bottom Cover Screws to match the letters to the correct screw type and size before replacing each screw.

1. Remove Battery Pack

2. Lift Keyboard

   (Tabs located along the inside front edge of the keyboard hold the keyboard in the bottom cover. Insert a small screwdriver at 2A and 2B, between the front of the keyboard and the bottom cover. Gently pry the bottom cover away from the keyboard to release the keyboard.)

3. Disconnect Three Ribbon Cables

   Remove Keyboard

   CAUTION: Be careful not to scratch the LEDs or LCD display when removing the keyboard

   (If you are removing the system board, disconnect all flat cables. Slide each connector latch retainer away from the base to release each cable.)

4. Disconnect Hard Disk Drive Ribbon Cable

   (Disconnect the cable at the system board connector.)

5. Remove Bottom Cover Screws

   See Bottom Cover Screws.

   • (2-G screws near mouse buttons)
   • (1-EE screw in center)
   • (2-DD screws between the right mouse button and the PCMCIA slot)
   • (5-EE screws around bottom cover perimeter)

6. Remove Bottom Cover (with Hard Disk Drive and Cable Attached)

   CAUTION: When removing the bottom cover, be careful not to damage the PCMCIA test card.

   (Slide the bottom cover past the PCMCIA eject button as you lift the cover off.)

   (If you are not removing the hard disk drive, go to step 9.)

7. Disconnect Hard Disk Drive Ribbon Cable

   (Disconnect the cable from the hard disk drive.)

8. Remove the Hard Disk Drive

   (4-G screws near FCC notice)

9. Lift System Board

   (Gently lift the system board and turn it over. Be careful not to lose the two plastic system board inserts.)

10. Disconnect Pointing Device Cable
11. Disconnect LCD Display Cable

12. Disconnect Parallel Port Cable

    (In metal frame on system board rear)

    Power Switch Assembly, see Parts Listing.

13. Remove Two Threaded Power Card Spacers
14. Remove Power Card
15. Remove Mouse Buttons

1. Top Cover Release Latches
2. On/Off Switch
3. PCMCIA Eject Button
4. PCMCIA Slot
5. TrackPoint II
6. Right Button (pointing stick)
7. Memory Card Access Panel
8. Left Button (pointing stick)
9. Battery
10. Status Indicator LEDs

The quick index from IBM's online edition of the manual for this machine, in the manual's order.

• General Checkout
  • Memory Checkout
  • Power Systems Checkout
  • Power Management Features
• Symptom-to-FRU Index
• Numeric Error Codes
• Power-On Password Override
• Product Overview
• FRU Removals and Replacements
• Locations
• System Board Connectors
• Parts Listing

1. Pointing device connector
2. Hard disk drive connector
3. Keyboard connector
4. LED connector
5. Keyboard connector
6. Parallel port connector
7. Keyboard connector
8. Power card connector
9. LCD color connector
10. PCMCIA connector
11. IC DRAM card connector
12. PAD1 and PAD2
13. Multiport replicator connector
14. LCD power connector
15. LCD data connector

To override a password, do the following.

1. Power-off the computer.
2. Disconnect all cables attached to the computer.
3. Remove the memory card access panel and DRAM card (if installed).
4. Power-on the computer.
5. Locate the two pins labeled PAD1-2 on the system board (see System Board Connectors).
6. Short the two pins together.
7. Press Ctrl+Alt+F3 to access the System Parameters Setup Menu.
8. Press Esc.
9. Press F5 to reset the parameter to their default values.
10. The System Time, System Date, and Password (if required) parameters need to be set manually.
11. Press Esc, then F4 to save the values, exit the Setup program, and reboot the computer.
12. If a DRAM card was removed, power-off the computer and install the DRAM card.
13. Install the memory card access panel.

The subdirectory C:\THINKPAD\DIAGS on the hard disk drive contains the ThinkPad 510 Diagnostics programs.

If the hard disk drive is reformatted or the files in the subdirectory on the hard disk drive are corrupted, use the Advanced Diagnostics diskette to restore the diagnostic programs.

1. Power-on the computer; then, insert the Advanced Diagnostics diskette.
2. At the DOS prompt, type A:UINSTALL then press Enter.
3. Select Install ThinkPad 510 Diagnostics from the menu. The files are copied from the diskette to the THINKPAD\DIAGS subdirectory on drive C.

The computer has two setup options that allow you to specify how the computer operates. The System Parameters (Ctrl+Alt+F3 from the DOS prompt or the Diagnostic Menu) provide access to the power management parameters and the following system elements.

• Time
• Date
• Password
• Personalization
• Diskette drive
• Hard disk drive
• Cache
• Parallel port
• ISO Monitor
• Clock Multiplier

Press the key combination for the setup program you want to start.

Press Esc to display the Exit Menu.

The system is configured with several utility programs. These programs provide added function that enhances the usability of the system. These programs should be backed up to prevent loss of data. Use the Diskette factory in Microsoft Windows to make a backup copy of the Advanced Diagnostics diskette. The utility programs are:

SIMUL

Allows you to enable/disable simultaneous display on both the LCD and external monitor.

Note: The computer does not enter Suspend/Resume while in the Simultaneous mode. You must exit Simultaneous mode before Suspend/Resume is allowed. Also, the Func + F7 function is not recognized until you exit the Simultaneous mode.

EPP2

Provides Enhanced Parallel Port Utility. This utility needs to be added to the AUTOEXEC.BAT and CONFIG.SYS if the option attached to the parallel port supports the enhanced parallel port mode.

PHDISK

Prepares the hard disk drive for the hibernation feature, including formatting and the marking of defective areas. A partition is reserved on the hard disk drive to save data before the computer enters Hibernation mode.

Warning: Running this utility causes loss of data on the hard disk drive. It is important that the customer backup all data prior to using this utility.

Important

Run the PHDISK utility if you change the operating environment, reformat the hard disk drive, or add additional memory.

PCMCIA Drivers

IBM2SS01.SYS and PCMCIA.SYS provide the ability to use PCMCIA cards in an OS/2 environment.